KnowlegeBase

$1 auctions are no reserve auctions that start at $1 opening bid. The winning bidder, the one that places the highest bid amount during the auction, wins the auction upon the completion of the auction. Our $1 have a fixed beginning and end time. When the timer counts to 0, the auction is over. Bidders are also allowed to proxy bid. Proxy bidding is when you enter the maximum amount you are willing to pay in the bid box. The system will then monitor the item you are bidding on, placing the minimum bid necessary for you to be the top bidder until you have won the item or your max bid amount is reached. For example, if you enter a top bid of $40 on item that is currently bid at $14, the system will automatically bid $15 for you, as long as the bid increment is $1. The system will keep bidding for you so that you maintain the top bid until your bid of $40 is reached. After that, if you are outbid, you will need to bid again to recapture the top bid. Try watching a few auctions before bidding, it will give you a better idea of how it works. Please note, when someone matches your proxy bid exactly, the system will reject their bid and accept your bid, since your bid was placed first. When this happens, it creates a condition where the output screen will show two successive bids by you. This is normal and can happen when someone matches your top bid. For example, if your top bid was again, $40, and someone bid $36, the system would bid $37 for you. If the next bid by someone else was $40, matching your top bid, the system would reject the matching bid and accept your bid of $40. The output on the screen would be, other bidder: $36, your bid: $37, your bid: $40.

Sorry about the toxic posts out there. We do get our share of negative comments on the internet, some are full of outrageous claims. The items are accurately described. Please refer to the item descriptions. We provide full gemology and materials for each item. There’s a lot of confusion over the word “fake.” Sometimes people use that word to describe gold-plated jewelry. The majority of the items we sell are gold-plated as noted in each description. This is also known as gold over silver. We provide the base material and the plating material for plated items in the description. A lot of people who write those complaints never bothered to read the description, then they take the item to a jeweler, and ask if it’s real gold. Of course they’re disappointed with the answer because they didn’t have realistic expectations in the first place. Reading the description is important to a positive customer experience. Sometimes a jeweler will eyeball a diamond and say it’s “fake.” Fake is not a material used in manufacturing. It’s not a stone material. We spot test the stones with a stone-tester that visually displays the material, so we know with 100% confidence that the stone is genuine. We test for diamonds, rubies, sapphires, topaz, amethysts, and more. The tester is portable and costs less than $1,000. Any jeweler or pawnshop broker that does not use a stone-tester to check the stones in front of the customer is doing a disservice to the customer. It’s an easy way to make a customer angry by just dismissing something as “fake.” For testing of small stones, especially small diamonds, magnification is needed when testing because if the testing prong touches any part of the setting, the test will fail. That makes testing small stones meticulous and time-consuming. Jewelers and pawnbrokers will never take the time to explain that to you. Online sales are killing offline retail and their survival depends on you becoming their customer, not ours. If you do plan on taking the items to a jeweler, we recommend printing the item descriptions and taking them with you. Also, ask them to perform a stone-test with a stone-tester that displays the material. If they throw the old “only worth $5 or $1” line at you, ask to see the items that they sell for $1. Ask to see their $5 diamonds. They won’t have any. We don’t like disparaging the competition, but they are driving some angry posts by misinforming customers. We take a lot of pride in our customer service and are responsive to your needs. If for any reason you are dissatisfied with your items, you may return them for a refund. Returns are easy, just use the return item link on your ‘My Wins’ page. We hope we have addressed your concerns. Thank you. We are committed to providing you with excellent customer service. If you need further assistance, please contact us by phone at 740-396-0084 , 8-4 pm, Monday through Friday, not including holidays. We will be happy to help you.

Eastern Standard Time is the time that our servers are on, and this means that the time and dates listed on the $1 auctions start and end according to Eastern time. To find your time relative to Eastern Standard time, you can use the following converter: http://www.timezoneconverter.com/cgi-bin/zoneinfo.tzc?s=default&tz=US/Pacific Just copy the link into your browser and select your timezone to find your local time relative to Eastern Standard   Time.